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AI Chatbot and Live Chat for Zalo Customer Support

Improve your customer engagement on Zalo with our AI chatbot and live chat for customer support. Provide instant answers to common questions, offer personalized cutomer support, and drive valuable customer relationships, all within the Zalo platform.

Download App on Windows, iOS and Android
AI Chatbot Support
Welcome to the future of Customer Support

Sync and Connect Zalo to AI Chatbot Support


Website Chatbot Widget, Tickets Widget, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more.
AI Chatbot button Email AI Chatbot button Instagram AI Chatbot button Line AI Chatbot button Facebook Messenger AI Chatbot button Slack AI Chatbot button SMS AI Chatbot button Telegram AI Chatbot button Tickets App AI Chatbot button WeChat AI Chatbot button WhatsApp AI Chatbot button
AI Chatbot button Email AI Chatbot button Instagram AI Chatbot button Line AI Chatbot button Facebook Messenger AI Chatbot button Slack AI Chatbot button SMS AI Chatbot button Telegram AI Chatbot button Tickets App AI Chatbot button WeChat AI Chatbot button WhatsApp AI Chatbot button
AI Chatbot for Websites
Zalo AI Chatbot
Optimize Your Zalo Presence for Business Success

Customer Support Interactions on Zalo with AI.

Enhance your customer engagement on Zalo with our intelligent chatbot solution. Provide immediate support, automate responses to common inquiries, and streamline your customer journey, all while maximizing customer happiness and satisfaction.

  • 24/7 Availability: Ensure your customers receive timely support, regardless of business hours.
  • Personalized Guidance: Guide customers through your offerings and provide tailored solutions to their needs.
  • Increased Efficiency: Automate routine tasks and free up your team to focus on complex issues and strategic initiatives.
  • Improved Customer Experience: Deliver a seamless and satisfying support experience that fosters loyalty and positive brand perception.
  • Data-Driven Insights: Gather valuable data on customer interactions to identify trends and optimize your support strategies.

Customer Support for WhatsApp Business
Zalo AI: Enhance Customer Relationships

Elevated Zalo Support with AI.

Driver better customer relationships on Zalo with our AI chatbot. Provide immediate assistance, answer frequently asked questions, and deliver customized support that enhances satisfaction and loyalty.

Zalo Business AI Chatbot for Customer Support
Unlock New Possibilities with Zalo: Feature-Rich Engagement

AI Chatbot for Zalo: Introducing Innovative Features.

Experience the next generation of Zalo customer engagement with our AI chatbot, packed with innovative features designed to transform your interactions and elevate your business outcomes.

  • Proactive Engagement: Initiate conversations with personalized recommendations and targeted offers based on user behavior and preferences.
  • Multilingual Support: Cater to a diverse customer base with seamless communication in multiple languages.
  • Sentiment Analysis: Gauge customer sentiment in real-time and tailor responses to address concerns and foster positive interactions.
  • Advanced Analytics: Gain deeper insights into customer behavior, track key performance indicators, and optimize your Zalo strategy with comprehensive data analysis.
  • Seamless Integration: Integrate with your existing CRM and business tools for a streamlined workflow and enhanced efficiency.

Customer Support CMS Notifications
Your Zalo Business Hub: Streamlined AI Support

AI Customer Support for Zalo Business.

Enhance your Zalo business communications with our comprehensive dashboard. Manage conversations, monitor performance, and streamline workflows, all within a user-friendly dashboard designed for competitive business.
  • Consolidated Inbox: View all your Zalo conversations in a unified inbox, ensuring no message is overlooked.
  • Enhanced Collaboration: Facilitate seamless teamwork with shared inboxes and collaborative tools for efficient customer support.
  • Performance Tracking: Monitor key metrics, analyze customer interactions, and gain valuable insights to optimize your Zalo strategy.
  • Automated Workflows: Streamline repetitive tasks with automated responses, intelligent routing, and personalized notifications.
  • Integrated Platform: Connect your Zalo operations with other business tools and platforms for a centralized and efficient workflow.
*For agent live chat and autonomous AI customer support.
AI Chat Management System (CMS)
AI Chat Management System (CMS)

Get valuable customer information while you're chatting!

Our powerful AI CMS Dashboard provides you with live customer data about what they are currently doing, contact and basic profile information from platforms when they are chatting with your business profile or website chatbot, country, the language they speak, current website page and more to help you navigate world class customer support, wherever your customers are.

  • Contact platform info (ie. chatbot, Instagram, etc)
  • Current URL the customer is browsing
  • Basic information (like country, currency and IP)
  • Language, browser, OS and customer timezone
  • Social Apps Chats: Profile, photo, name, WA, etc
  • Edit customer information (like contact details)
  • Automated AI answer suggestions based on training
  • Autonomous AI support when no agents are online
  • AI training on live chat messages, websites and more
  • Search & browse chat messages, customers and platforms
  • Write & save notes about each customers chat

Customer Support Messaging

Rewrite Message (AI)

Instantly recreate your live chat message from the customer support dashboard with AI.
Smart Reply AI CMS

Smart Reply (AI)

Use AI-generated message reply suggestions for live chat from your support dashboard.
AI Spelling Correction

Spelling Correction (AI)

Ensure flawless spelling and grammar in live chat messages with automatic AI corrections.
Omnichannel Customer Support

Multi-platform

Connect message apps and web chatbot to a CMS dashboard (Chat Management System).
Autonomous AI

Autonomous AI

Autonomous AI Chat (trained on your content and links) and Live Chat for customer messaging.
Why AI Chatbot Support

Our mission is your AI Communication

AI Website Chatbot

Easy to setup

With autonomous AI and live chat customer support.
Multi-platform AI Customer Support

Multi-platform

For websites, social media and business messaging.
AI Chatbot Train

Simple to train

Train your AI on website content and other sources.
AI Customer Support CMS Features

New features

Our AI is multi-lingual and understands voice chats.

Testimonials

AI Chatbot and Customer Support CMS for Businesses

Our partners connected AI Chatbot Support and our CMS solution to their websites, messaging apps and social media with a significant improvement in customer support efficiency.

AI Chatbot Support was a game-changer for our organization. Their insightful advice on AI tailored for social media interactions has improved our customer support.
Testimonial Sarah
Sarah Patel Customer Experience Specialist
Our chatbot is now more intuitive and user-friendly. Customer feedback has been overwhelmingly positive, significantly improving customer engagement with instant, precise and helpful query resolutions.
Testimonial Olivia
Olivia Martinez Sales Manager
Thanks to their AI, we're now witnessing a significant uptick in customer satisfaction and retention across our digital platforms.
Testimonial Mitchell
Lucas Mitchell Business Development Executive

Frequently Asked Questions

Learn more about AI Chatbot Support

AI Chatbot Support is a customer support platform that provides autonomous AI chatbots and live chat support to businesses. It connects a multitude of platforms like websites, social media, and messaging apps into a AI customer support dashboard. After registering on our platform, your own personal AI CMS assistant learns from your website content and conversations to provide accurate, helpful customer support autonomously and guides live chat agents to provide exceptional customer service to their customers when representatives are required.

Your own AI chatbot and chat assistant can be trained on your website content, PDFs, chatbot knowledge base, live chat messages and even past customer interactions, so it understand your business and provides relevant answers to customer inquiries (plus, it you helps when you're chatting with customers!).

AI Chatbot Support integrates with a wide range of platforms, including:


  • Websites: Add a chatbot widget to your website for instant customer support.
  • Social Media: Connect Facebook Messenger, Instagram, and X (formerly Twitter).
  • Messaging Apps: Integrate WhatsApp, Telegram, WeChat, and more.
  • Other Platforms: Connect with Zendesk, Slack, email, SMS, and a plethora of apps.

When you connect messaging apps to your AI CMS dashboard you can manage coversations, provide live chat support and train your personal AI to answer questions to your customers autonomously.

Yes, you can customize the chatbot widget to match your brand guidelines. This includes changing colors, adding your business logo, and customizing the welcome message. You can also "White Label" the website chatbot widget so it only displays your brands images, text and colors without the "AI Chatbot Support" logo.

AI Chatbot Support offers a powerful suite of features that engage business executives, managers and team members with a world class customer service and support dashboard. Key AI Chatbot Support benefits:


  • Improved Customer Experience: Instant and accurate answers to customer questions.
  • AI Chat Management System: With Artificial Intelligence at the core of AI Chatbot Support.
  • Supports Popular Messaging Apps: With website chat widgets, Instagram, Facebook Messenger, WhatsApp and more.
  • Multi-Chat Management: Autonomous and personalized AI Chatbot for customer support and Live Chat for customer representatives.
  • Increased Efficiency: Automate customer support and free up your team's time.
  • Multi-Platform Support: Manage all your customer interactions from a single dashboard (browsers, dekstop and mobile devices).
  • Cost Savings: Reduce the need for large customer support teams.
  • 24/7 Availability: Provide support to customers around the clock.

Yes, AI Chatbot Support is committed to data privacy and security. Your data is not shared with third parties and is protected by cryptography-industry accepted encryption stadards, with AES and widely tested security protocols.

The AI CMS Dashboard is a powerful online software application that provides you with valuable customer information and widgets during customer support chat interactions, including autonomous AI management, customization options and a variety of AI widgets (like AI message suggestions during live chat for each customer question) to customer support agents and businesses so represetatives can engage with kowledgable support sessions, or traing their AI chatbot. You can see a suite of information like customer's geo, language, previous chat messages, current URL they are browsing, contact information and write notes about chats so you can actively manage customers questions.

Yes, an OpenAI API is required to use AI Chatbot Support. Get your Open AI API on the official OpenAI website within minutes and paste it in AI Settings within your AI Chatbot Suport account.

You can find pricing information on our Pricing page. Subscribe to a monthly subscription plan or a yearly subscription with a -15% discount when you pay yearly. Our plans are made to suit both small businesses, entepreneurs and enterprises with different pricing plans and costs based on your requirements and use.

Our live chat and AI customer support is available 24/7, or ultimately you could send an e-mail to the AI Chatbot Support crew. We also have a documentation page with information about features and settings in our Chat Management System (CMS).

Yes, our AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages. It can translate and answer them autonomously in the customers language, providing exceptional support on all supported platforms. We also use cookies to understand where there customer is from (country and language) and translate the website chatbot widget in their language.