Yes, to use our unified Customer Support dashboard and Customer Relationship Management technology you have to use your own OpenAI API key from openai.com and choose the OpenAI model you would like to use in AI Chatbot Support Settings.

If your AI training did not process your content or has failed to train, please check if you have bought a premium (paid) plan and have enough credits quota for AI crawling and training.

Yes, our Yearly plans are discounted by -15% compared to Monthly plans (and have additional benefits, such as more agent accounts).

Use our AI agent Customer Support Chatbot or contact our team via e-email to hello@aichatbot.support.

Yes, we store your AI data and conversations securely on our servers and the data storage plan is unlimited (fair use policy).

Yes! Our team works around the clock to build the worlds' best AI Customer Support platform coding tirelessly for our customers to provide new updates and features. All paid plans have the same features (except credits use, agents, etc).