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AI Chatbot and Customer Support CMS for Businesses
Learn more about AI Chatbot Support
AI Chatbot Support is a customer support platform that provides autonomous AI chatbots and live chat support to businesses. It connects a multitude of platforms like websites, social media, and messaging apps into a AI customer support dashboard. After registering on our platform, your own personal AI CMS assistant learns from your website content and conversations to provide accurate, helpful customer support autonomously and guides live chat agents to provide exceptional customer service to their customers when representatives are required.
Your own AI chatbot and chat assistant can be trained on your website content, PDFs, chatbot knowledge base, live chat messages and even past customer interactions, so it understand your business and provides relevant answers to customer inquiries (plus, it you helps when you're chatting with customers!).
AI Chatbot Support integrates with a wide range of platforms, including:
When you connect messaging apps to your AI CMS dashboard you can manage coversations, provide live chat support from a united place and traing your personal AI to answer questions for your customers autonomously.
Yes, you can customize the chatbot widget to match your brand guidelines. This includes changing colors, adding your business logo, and customizing the welcome message. You can also "White Label" the website chatbot widget so it only displays your brands images, text and colors without the "AI Chatbot Support" logo.
AI Chatbot Support offers a powerful suite of features that engage business executives, managers and team members with a world class customer service and support dashboard. Key AI Chatbot Support benefits:
Yes, AI Chatbot Support is committed to data privacy and security. Your data is not shared with third parties and is protected by cryptography-industry accepted encryption stadards, with AES and widely tested security protocols.
The AI CMS Dashboard is a powerful online software application that provides you with valuable customer information and widgets during customer support chat interactions, including autonomous AI management, customization options and a variety of AI widgets (like AI message suggestions during live chat for each customer question) to customer support agents and businesses so represetatives can engage with kowledgable support sessions, or traing their AI chatbot. You can see a suite of information like customer's geo, language, previous chat messages, current URL they are browsing, contact information and write notes about chats so you can actively manage customers questions.
Yes, an OpenAI API is required to use AI Chatbot Support. Get your Open AI API on the official OpenAI website within minutes and paste it in AI Settings within your AI Chatbot Suport account.
You can find pricing information on our Pricing page. Subscribe to a monthly subscription plan or a yearly subscription with a -15% discount when you pay yearly. Our plans are made to suit both small businesses, entepreneurs and enterprises with different pricing plans and costs based on your requirements and use.
Our live chat and AI customer support is available 24/7, or ultimately you could send an e-mail to the AI Chatbot Support crew. We also have a documentation page with information about features and settings in our Chat Management System (CMS).
Yes, our AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages. It can translate and answer them autonomously in the customers language, providing exceptional support on all supported platforms. We also use cookies to understand where there customer is from (country and language) and translate the website chatbot widget in their language.